Welcome to The Digital Strategy Programme The purpose of this course is to upskill current and aspiring digital strategists. A Digital Strategist is a highly sought-after professional, particularly in the post-pandemic era, as organisations transform into a digital-first / platform business model. The modern digital strategist is a highly skilled individual, with a number of…
The Future of Money Exploring the Possibilities Created by Emerging Technologies: Open Banking, Mobile Payments & FinTech Platforms Imagine a cashless world where all transactions are invisible and seamless and you do not need to think about making a payment. Imagine leaving a store, your shopping complete: a scanner at the exit detects the…
The Need for Core Banking Software Would you agree with me that financial institutions need channels to deliver their products and services to consumers? Historically, financial institutions have relied on in-person interactions; requiring members to visit branches in order to open accounts, access loans, and savings products amongst other offerings. Given the advancements in technology and…
Whenever the subject of digital risk management within cyberspace is discussed, a number of us assume that this is the job and problem of the IT department. However, the board of directors of any organisation play the most important role in any risk management approach adopted.
As you got into work today did you sit down and think: What am I doing here? What value am I creating for people? How are my actions today aligned to the overall business goals? When you think about it, everything comes down to value creation for customers. Here are some reasons why. Dynamic value…
Businesses must innovate and create digital strategies that are aligned to the overall organisation’s mission and vision in order to create more value and remain relevant to digital natives and digital-centric customers.
Over the last four years, I have had the pleasure of interacting with several Credit Unions. I have interacted with the senior management team as well as the lowest placed staff of many credit unions. I have also attended several conventions where I had one-2-one sessions with members and managers of credit unions. To an…
Historically, credit unions create enormous value for their members compared to other financial institutions. However, this is starting to change with the emergence of new technology. The banks and other institutions are fighting back through innovation. Even new startups are innovating to create value and make life easier for the average credit union member. Credit…
My son Carter is one-year old, and this little human has changed my life in ways I never knew were possible. He has made me see life in a whole different way, and these changes have influenced the way I approach and handle things in my business. I want to share some of these with…
In today’s digital world, developing business models and strategies to grow and sustain your business is absolutely critical.
This workshop is designed to help your organisation build visibility and brand credibility and improve your profitability by effectively engaging customers across several media platforms daily. In order to adapt and thrive, organisations need people who can think strategically and harness each wave of digital change to create new value for customers and new opportunities for the business.